Best Auto Repair, Lake In The Hills

CODE OF ETHICS

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

Quote reviewiconGreat Experience
Lake In The Hills, IL

Working with EDI was with out a doubt the best experience I have had in a very long time. Pat is one of the most most knowledgeable Service person I have had the pleasure to work. My truck drives better than when I purchased it. I highly recommend EDI for there excellent service and repair.

, 06/03/2021

Quote reviewiconHonest and Helpful
Lake In The Hills, IL

E.D.I. does a great job at a fair price. Found a good honest mechanic shop.

, 06/03/2021

Quote reviewiconFriendly and Professional
Lake In The Hills, IL

Did a great job. Diagnosed the problem, got part, and had me back on the road in just a few hours. Extremely personable as well.

, 06/03/2021

Partners

ASE (Automotive Service Excellence)
IDENTIFIX
interstate
Chamber of Commerce
Car Care Aware
TAP TO CALL NOW 847-458-0400 X