Best Auto Repair, Lake In The Hills

INSURANCE QUESTIONS

INSURANCE QUESTIONS


Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 847-458-0400 or make an appointment online!


Reviews

Quote reviewiconGreat Experience
Lake In The Hills, IL

Working with EDI was with out a doubt the best experience I have had in a very long time. Pat is one of the most most knowledgeable Service person I have had the pleasure to work. My truck drives better than when I purchased it. I highly recommend EDI for there excellent service and repair.

, 06/03/2021

Quote reviewiconHonest and Helpful
Lake In The Hills, IL

E.D.I. does a great job at a fair price. Found a good honest mechanic shop.

, 06/03/2021

Quote reviewiconFriendly and Professional
Lake In The Hills, IL

Did a great job. Diagnosed the problem, got part, and had me back on the road in just a few hours. Extremely personable as well.

, 06/03/2021

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